You may pay for your order by using MasterCard, Visa, Discover or American Express or pre-pay with a check or money order made payable to Cedar Creek Organics. Returned checks are subject to a $25.00 fee. All merchandise ordered is payable in US funds. If you pay by check or money order, your order will not be processed and shipped, until the check/money order has cleared thru the bank. Credit Card Processing by Simplify Commerce.
All orders will be charged 3% of total order for shipping fees on domestic orders (6% international) (with a minimum shipping fee of $9.85 and $19.70 international). Cedar Creek Organics reserves the right to make minor adjustments to the shipping fees after the order is placed, in order to cover the shipping fees charged by the shipper.
Prices listed are subject to change without notice.
Back Orders / Returns / Cancellations
In the event that an item you ordered is out of stock, we will ship the bulk of your order on the requested shipping date and ship the remaining item as soon as it becomes available. If, however, we anticipate a certain product will not be available for a significant period of time we will contact you in regards to us shipping a like product. Perishable Goods: All sales are final. Sorry no returns due to the custom and “all natural” nature of our products. Durable Goods: a 15% restocking fee will be assessed on the return of any durable goods. All returns must be made within 91 days of receipt of goods. Any cancellation of an order must be received within two weeks of the order date.
Merchandise that arrives damaged must be received and documented correctly. Processing a claim for merchandise shipped via FedEx requires you to conform to FedEx claims policy. Damaged merchandise must be kept in the original shipping box until a FedEx representative has inspected the damages. A copy of the FedEx inspector’s document must be sent to Cedar Creek Organics for us to process your claim.
In the event that a product is recalled, everyone invoiced for the affected product in the last 12 months will receive an e-mail or letter telling of the recall and the procedure for returning the product at no cost to the customer.
Repellents: Cedar Creek warrants that our repellents are effective if used in the manner stated on label. If a consumer has a complaint pleas call Cedar Creek Organics Customer Service at 262-546-0381. Cedar Creek Organics will replace the product at no charge if consumer used the product as specified on label and contacts us within 75 days.
Delivery / Shipping
All orders under a pallet in size are shipped via FedEx. All orders are shipped via FedEx for the continental United States, and are shipped USPS to Alaska & Hawaii. Sorry, FedEx does not deliver to PO boxes. Please allow 5-7 business days from date of order to shipping date. It may be longer during peak seasons. Ask your sales rep for a schedule. If you choose you may pick your order up to save the cost of insurance, shipping and handling.
The term ‘Cedar Creek Organics’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is W61N 14270 Taunton Ave Cedarburg, WI 53012-3118. The term ‘you’ refers to the user or viewer of our website.
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
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- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
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