Terms Of Service

Sales Office Hours: Monday thru Friday 9:00 a.m. to 4:00 p.m. Central Time
Phone 262-546-0381

Payment Options

You may pay for your order by using MasterCard, Visa, Discover or American Express or pre-pay with a check or money order made payable to Cedar Creek Organics. Returned checks are subject to a $25.00 fee. All merchandise ordered is payable in US funds. If you pay by check or money order, your order will not be processed and shipped, until the check/money order has cleared thru the bank.  Credit Card Processing by Simplify Commerce.

Shipping Fees

All orders will be charged 3% of total order for shipping fees on domestic orders (6% international) (with a minimum shipping fee of $9.85 and $19.70 international). Cedar Creek Organics reserves the right to make minor adjustments to the shipping fees after the order is placed, in order to cover the shipping fees charged by the shipper.

Price Changes

Prices listed are subject to change without notice.

Back Orders / Returns / Cancellations

In the event that an item you ordered is out of stock, we will ship the bulk of your order on the requested shipping date and ship the remaining item as soon as it becomes available. If, however, we anticipate a certain product will not be available for a significant period of time we will contact you in regards to us shipping a like product. Perishable Goods: All sales are final. Sorry no returns due to the custom and “all natural” nature of our products. Durable Goods: a 15% restocking fee will be assessed on the return of any durable goods. All returns must be made within 91 days of receipt of goods. Any cancellation of an order must be received within two weeks of the order date.

Damaged Shipments

Merchandise that arrives damaged must be received and documented correctly. Processing a claim for merchandise shipped via FedEx requires you to conform to FedEx claims policy. Damaged merchandise must be kept in the original shipping box until a FedEx representative has inspected the damages. A copy of the FedEx inspector’s document must be sent to Cedar Creek Organics for us to process your claim.

Recall Procedure

In the event that a product is recalled, everyone invoiced for the affected product in the last 12 months will receive an e-mail or letter telling of the recall and the procedure for returning the product at no cost to the customer.

Product Warranty

Repellents: Cedar Creek warrants that our repellents are effective if used in the manner stated on label.  If a consumer has a complaint pleas call Cedar Creek Organics Customer Service at 262-546-0381.  Cedar Creek Organics will replace the product at no charge if consumer used the product as specified on label and contacts us within 75 days.

Delivery / Shipping

All orders under a pallet in size are shipped via FedEx. All orders are shipped via FedEx for the continental United States, and are shipped USPS to Alaska & Hawaii. Sorry, FedEx does not deliver to PO boxes. Please allow 5-7 business days from date of order to shipping date. It may be longer during peak seasons. Ask your sales rep for a schedule. If you choose you may pick your order up to save the cost of insurance, shipping and handling.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Cedar Creek Organics’s relationship with you in relation to this website.

The term ‘Cedar Creek Organics’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is W61N 14270 Taunton Ave Cedarburg, WI 53012-3118. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Cedar Creek Organics prior written consent.